Return Policy — 8416826 Canada Ltd. O/A Beauty Canada
Effective Date: January 1, 2026
This Return Policy applies to purchases made through 8416826 Canada Ltd. O/A Beauty Canada (“we,” “our,” or “us”). We aim to ensure our customers are satisfied with their professional beauty products while maintaining the integrity and resale condition of the items we sell.
1. General Return Eligibility
To qualify for a return:
- The item must be in re-sellable condition;
- The item should be unused, unopened, and in original packaging where applicable; and
- The return must be requested and processed within 90 days of the original purchase date.
The customer must provide the original invoice or receipt. Returns that do not meet these conditions may be refused.
2. Defective or Damaged Items
Defective product concerns will be handled on a case-by-case basis. We may:
- Inspect the product;
- Request photos or additional details; and
- Determine whether the issue falls under warranty or manufacturer defect.
Products found to be misused, damaged through improper handling, or altered are not eligible for replacement or refund.
3. Non-Returnable Items
The following items are not eligible for return:
- Discontinued items;
- Clearance or sale items;
- Products not in re-sellable condition;
- Items without an invoice or proof of purchase; and
- Items past 90 days from the purchase date.
Some hygiene-sensitive products may also be final sale where indicated.
4. Returns on Shipped Orders
If an item was shipped to you, return freight charges may apply. Shipping fees paid on the original order are non-refundable unless required by law.
We recommend ensuring products are packaged securely for return transit. We are not responsible for damage that occurs during return shipping.
5. Refund Method
Approved returns will be refunded to the same method of payment used for the original purchase, where possible.
If a refund cannot be processed to the original card or method (for example, due to an expired card or processor limitations), we may issue:
- Store credit; or
- A refund using an alternative method,
at our discretion. Refunds will not exceed the original purchase price.
6. Proof of Purchase Requirement
All returns must include the original invoice or verifiable proof of purchase. Returns without proof of purchase may be refused.
7. Case-By-Case Review
We reserve the right to approve or deny returns at our discretion in circumstances including, but not limited to:
- Excessive return frequency;
- Abuse of the return policy; or
- Fraud concerns.
Our goal is always to be fair while protecting product safety and resale standards.
8. How to Start a Return
To request a return or discuss eligibility, please contact us:
8416826 Canada Ltd. O/A Beauty Canada
Email: beautycanada.supply@gmail.com
Phone: 403-287-9000
Website: www.beautycanadastore.ca
Please include your invoice number, product details, and the reason for return.
9. Legal Notice
This policy does not limit any rights you may have under applicable consumer protection legislation. Where law requires, those rights will apply.